IBM Lotus
Notes is among the most preferred email client in today’s business world, but
it doesn’t mean Lotus Notes is always error free and totally robust email
platform. Sometime, due to random causes an IBM Lotus Notes user may come
across a critical situation where he/she may get the following error code on their
Lotus Notes screen:
‘File XXX.nsf does not exist’
As a Lotus
Notes user when you come across this error, you become unable to locate the
data stored in ‘xxx.nsf’ file. That
results in the total isolation from all the data stored in Lotus Notes mailbox. There is lot of causes responsible for
occurring the error code in your Lotus Notes email client. However, mentioned
below are the most frequently causes behind occurring the error. Check below
the scenarios, and solution to fix this issue from Lotus Notes-
Situation 1: When one particular user who installs
either Notes 8.5.2 Fix Pack 3 or Interim Fix 1 for Notes 8.5.2 Fix Pack
is not the same user who has installed the prior version.
Solution: In order to prevent the error, it is
recommended to execute the installation process while being logged in as the same
user who has installed the previous release.
The best method after you
have performed the installation is just restarting the Notes client as soon as
the error comes. By doing this,
you will completely resolve the problem from occurring regularly.
Situation 2: If you
have deleted the Autosave.ntf file by disabling the Autosave option while editing
an attached file in mail simultaneously, then you may also get the same error
but with a bit different format:
‘File does not exist:
C:\Lotus\Notes\data\autosave.ntf’
Error Description:
1) Please disable the ‘Autosave every xx minutes’
in User preference setting and delete the autosave.nsf files in data directory.
2) Open mail database and a memo with a attachment.
3) Right click to edit the attachment.
4) After editing just close and save.
5) In the notes document hit send you will come
across the above mentioned error.
The main
cause for getting this error message is default error in programming that has
not been corrected.
Solution:There are some inbuilt methods of Lotus
Notes or Domino Server to resolve this error but these ways can be too
technical and not understandable for a non-techie guy. In addition, these
inbuilt methods don’t recover your mailbox data, as they just make your mailbox
ready for reuse.
As it is
one of the permanent restrictions that cannot be resolved easily, so in order
to come out from such a severe situation; use a trusted and professional third
party software which not only recover Lotus Notes from errors but also smoothly
repairs the inaccessible mail items by analyzing the corruption level. For more technical specification about the software, click here.
