If you’re an admin/user of IBM Lotus
Notes, you had surely faced file already exists error when launching
Lotus Notes Client. But have you effectively encountered what is the root cause
of this error message and how you can resolve this issue?
Here in the post I am sharing the main
causes which prompts file already exists error in Lotus Notes and the solution
to fix the problem.
Root
causes of 'File Already Exists' Issue
The main cause is corrupt bookmark.nsf
file. It is the most significant configuration files in Lotus Notes which frequently
start working when you launch Lotus Notes application. But user cannot access
the file because it is already corrupt. So Lotus Notes try to create a new
bookmark.nsf file so that it can resolve the error itself. But again, the file
is previously created in Lotus Notes, that’s why you get file already exists
message on your screen.
Solution
Here I am taking one scenario where a
non-roaming user only uses the tiled workspace, and bookmark.nsf file has been
deleted on his Lotus Notes client. In this case, Lotus Notes can create itself
a new bookmark.nsf file with help of bookmark.ntf. But if the bookmark.nsf is
corrupted, the only way to resolve it by rebuilding the new bookmark.nsf file.
So, below are the steps which can be
followed to rebuild corrupt bookmark.nsf file-
·
Close Lotus Notes client and start Windows
Explorer.
·
Locate the bookmark.nsf file and rename it to
bookmark.oldk
Now just start Lotus Notes application
and you’re done! The new bookmark.nsf file has been recreated, and now you can
do the setting changes for 'homepage' to favorite values.
However, the above the solution
resolves the issue for mostly cases but if you couldn’t resolve it by simply
rebuilding the bookmark.nsf file, maybe the local perweb.nsf file is corrupt.
So, we’re the doing the same process (for
recreating perweb.nsf) as we did above to rebuilt bookmark.nsf file.
Steps
to repair Lotus Notes perweb.nsf by recreating it
·
Start Lotus Notes and set browser to Notes or
Open Notes. Once you’ve all done, exit Lotus Notes.
·
Open Lotus Notes Data Directory and look for
perweb.nsf file.
·
Once you find it, just rename the file and
restart the Lotus Notes application.
·
Now open the browser which you had set in
first step. By opening a web page, Lotus Notes will automatically recreate
perweb.nsf file.
That’s it. By following the above
solution you can fix Lotus Notes errors. But firstly, it is recommended to
check which root cause is responsible for this error, either bookmark.nsf
corruption or perweb.nsf corruption. Then only process the solution.
In the above scenario I’ve taken a
non-roaming user, but what to do if that is a roaming user? In this scenario
you will have to run few more steps to resolve this error.
Contact helpdesk or administrator and
ask them to temporary disable roaming for your Lotus Notes account and all PCs where
the application is installed. Once they’re done, you can follow the above
procedure to resolve file already exists error.
But don’t forget to enable the roaming
again, as it will be needed to recreated bookmark.nsf file.
Hope, the solution will resolve your
Lotus Notes error issue.
